Commands Not Working
If Suzy punishes you after you followed her order, there are two common causes: the line had no "Suzy says" prefix, or the game did not register the action. Player reports on the itch.io page describe both, plus a few other problems in the late chapters. This page collects the known issues and the steps players used to get past them.
Check the Prefix First
Before assuming a bug, replay the moment in your head. Suzy regularly drops her name on purpose, and obeying a bare command is treated as a mistake. Subtitles are the easiest way to confirm what she actually said.
The rule applies to every type of command: color jumps, look commands and trips around the house. The full list is on the command list page.
If the subtitle clearly started with Suzy says and the action still failed, move on to the reports below.
Where Inputs Go Wrong Most Often
The reports cluster around actions that need a precise position. Color jumps need you to land on the right pad, touch commands need you to stand close to the object and the bed and couch jumps need a clean landing on the furniture. If any of these are slightly off, the game may not count them.
Timing is the second factor. Moving while Suzy is still speaking can register as a reaction to the previous line instead of the current one. Waiting a moment after the subtitle finishes gives the game a clear signal.
The third factor is the candle hunt, which combines both problems: you carry an object across the house and place it on a specific spot. That is where the stuck fourth candle was reported.
Reported Problems
| Problem | What players describe | Status |
|---|---|---|
| Actions not counted | Correct moves ignored, including a bed jump and touching the sunflower painting | Several reports, no posted fix |
| Punished while obeying | A correct command followed by a scare | Same thread, no posted fix |
| Fourth candle will not place | The last candle does not go onto the mat | Single report |
| Wrong subtitle | An old line about Mom appeared during the candle hunt | Fixed in the launch patch |
| Dark hide section | Everything outside the TV room went black | Restarting helped |
| Clock reset | Dying in the candle hunt reset the clock and the board game | Reported, unclear if intended |
Steps That Helped Players
- Wait until Suzy finishes the full line before moving, then act on prefixed commands only.
- For color jumps, land squarely in the middle of the correct pad.
- For touch commands, walk right up to the object before interacting.
- Download the zip again so your copy includes the subtitle patch.
- If the hide section turns black outside the TV room, close the game and start it again.
Only the fresh download is tied to an official patch. The other steps come from players and do not replace a fix from the developer.
The Launch Patch
MOONBIT published one patch note after launch. A player noticed that a subtitle near the end of the game repeated an earlier line about Mom interrupting the fun, and the studio corrected it. Input problems, the fourth candle and the dark hide are not part of that note.
The game has no visible version number, so the date of your download is the best way to tell whether you have the patched build. The updates page keeps the timeline.
Before You Reinstall
Reinstalling only helps if your copy is older than the launch patch. Before deleting anything, try a clean restart of the game and replay the section slowly, waiting after every subtitle. Many reported failures happen on the first attempt and disappear on the second.
If you do reinstall, extract the new zip into an empty folder instead of copying it over the old one. Mixing files from two downloads can cause problems that look like game bugs.
Keep in mind that the Full zip and the standard zip are separate files of the same size. If you paid for the Full version, make sure you downloaded SuzySays_Full.zip, since Endless Mode and the Secret Ending are only listed there.
How to Report a Bug
The comment section on the official itch.io page is where the developer answered the subtitle report. Describe the exact command, the room and what happened, so the report is easy to reproduce.
For the normal command order and room layout, use the walkthrough as a reference while you test.
Why did Suzy punish me when I followed her?
Either the line had no prefix or the action was not counted. Check the subtitle, then try the steps above.
Is there a patch for missed commands?
No. The only published patch fixed a wrong subtitle in the candle section.